First official messages exchanged through iSupport
On 9 January 2024, several official messages under the EU 2009 Maintenance Regulation were exchanged between Germany and Sweden using iSupport’s e-CODEX system, the secure digital communication solution developed by the European Union. This marks the first time that digital communication has taken place between two States using iSupport. This is a promising development for the international...
iSupport - New successful EU Action Grant application
The Permanent Bureau of the HCCH is pleased to announce a new successful EU Action Grant application for iSupport. This new project will be called iSupport ITMF (International Transfer of Maintenance Funds), as it will aim at establishing a link between the iSupport software and bank accounts held by Central Authorities. The project will rely on guidance provided by the Experts’ Group on...
iSupport – new EU grant
The Permanent Bureau of the HCCH is pleased to announce a new successful EU Action Grant application for iSupport. This new project will be called iSupport ISD (Information, Statistics and Design), as it will aim to provide better information for parties and caseworkers, facilitate the production of statistics for Central Authorities and modernise the design of the software. iSupport is an...
iSupport - Third successful EU Action Grant Application
The Permanent Bureau of the Hague Conference on Private International Law is pleased to announce a third successful EU Action grant Application for iSupport. This new project will be called iSupport PM (Promotion and Maintenance), as it will aim at enlarging the number of participating jurisdictions and provide for the continued operation of iSupport. iSupport is an electronic case management and...
Launch of iSupport - First Meeting of the iSupport Governing Body
On the occasion of its first meeting held on 18 and 19 January 2017 at the premises of the Permanent Bureau of the Hague Conference on Private International Law, the iSupport Governing Body officially launched iSupport. iSupport is an electronic case management and secure communication system. It allows an efficient, modern and timely recovery of child support and family maintenance in...
iSupport : Signature of the iSupport Development and Maintenance Contract on 17 July 2015
The Permanent Bureau of the Hague Conference on Private International Law is pleased to announce that, following a transparent and competitive tender process, the contracts for the development and maintenance of the iSupport case management and secure communication system have been awarded to Protech Solutions. The iSupport case management will be used by Central Authorities designated under the...
iSupport : Call for tender launched on 1 May 2015
The Hague Conference on Private International Law is pleased to announce that the Call for Tender for the development and the maintenance of the iSupport case management and secure communication system was launched today. The Contract Notice for the procurement of the iSupport system has been sent for publication on the European Union online Official Journal. The iSupport case management will be...
iSupport : New Deliverable document and Prior Information Notice are available - Invitation to economic operators to give a short presentation on 29 April 2015
The Hague Conference on Private International Law is pleased to announce that the Prior Information Notice for the procurement of the iSupport case management and secure communication system has now been published on the European Union on-line Official Journal. The purpose of the Prior Information Notice is to inform economic operators worldwide of the Permanent Bureau's intention to sub-contract...
iSupport and e-APP: e-Justice priorities for the European Union
The Hague Conference on Private International Law is very pleased to announce that both the iSupport (cross border recovery of maintenance obligations) and e-APP (electronic Apostille Program) projects are listed in the new 2014-2018 multiannual European Action Plan on e-Justice.multiannual European Action Plan on e-Justice. The e-Justice Action Plan was established following the new Strategy on...
iSupport cross-border recovery of maintenance obligations project begins in September 2014
Thanks to a significant action grant provided by the European Union under the "Civil Justice" Programme in partnership with the Hague Conference on Private International Law, nine of its Member States (Austria, Finland, France, Germany, Latvia, the Netherlands, Norway, Romania and Switzerland) and three organisations (the Council of Bars and Law Societies of Europe (CCBE), the Italian Institute of...